Introduction

General Use of the Website

Eligibility: You must be at least 18 years old to use our website and purchase products. By using our website, you confirm that you meet this age requirement.

Account Creation: To place an order or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account details, including your username and password. If you suspect any unauthorized use of your account, please notify us immediately.

Prohibited Activities: You agree not to engage in any activity that could harm or disrupt our website, such as hacking, spamming, or distributing malware. Any misuse of the website may result in termination of your access.

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Product Information and Pricing

Product Descriptions:

We strive to provide accurate and up-to-date product descriptions on our website. However, we do not guarantee that the information is error-free. If you receive a product that does not match the description, please contact us, and we will address the issue.

Pricing:

All prices listed on our website are in Indian Rupees (INR) and include applicable taxes. We reserve the right to change prices at any time without prior notice. The price you pay will be the price at the time of purchase.

Promotions and Discounts:

We may offer promotions, discounts, or special offers from time to time. These offers are subject to specific terms and conditions, and we reserve the right to modify or cancel them at any time.

Orders and Payment

Order Process:When you place an order on Lovemakingtoy.com, you will receive an email confirmation. This email is not an acceptance of your order but a confirmation that we have received it. We reserve the right to accept or reject your order for any reason.

Payment Methods:We accept various payment methods, including credit/debit cards, net banking, and digital wallets. Payment is required at the time of purchase, and orders will not be processed until payment is received.

Order Cancellation:You may cancel your order within 24 hours of placing it by contacting our customer support team. If your order has already been shipped, you will need to follow our return policy.

Order Acceptance:We reserve the right to cancel or refuse any order if we suspect fraudulent activity, unauthorized use of payment methods, or if the product is out of stock. In such cases, we will notify you and refund any payments made.

Shipping and Delivery

Shipping Policy:

We offer discreet and secure shipping across India. Our shipping charges and estimated delivery times are provided at checkout. Delivery times may vary based on your location and unforeseen circumstances.

Delivery Issues:

If you experience any issues with your delivery, such as delays, damaged packaging, or missing items, please contact us immediately. We will work with you to resolve the problem as quickly as possible.

Risk of Loss:

Once your order is shipped, the risk of loss or damage transfers to you. We recommend that you provide a secure delivery address to prevent any issues.

Returns and Refunds

Return Policy:

Due to the intimate nature of our products, we only accept returns for defective items. If you receive a defective product, please contact us within 7 days of delivery to initiate a return. The item must be unused and in its original packaging.

Refund Policy:

Once we receive the returned item and confirm the defect, we will issue a refund or replacement. Refunds will be processed using the original payment method within 7-10 business days.

Non-Returnable Items:

For hygiene reasons, certain products such as opened lubricants, lingerie, and other intimate items cannot be returned. Please review the product details before making a purchase.

Intellectual Property

• Ownership: All content on Lovemakingtoy.com, including text, images, logos, and designs, is the intellectual property of Lovemakingtoy.com and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
• User-Generated Content: If you submit any reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, and transferable license to use, modify, and display the content for promotional purposes.

Limitation of Liability

• No Warranties: Lovemakingtoy.com provides its services on an “as-is” and “as-available” basis. We do not guarantee that our website will be free from errors, interruptions, or viruses. You use the website at your own risk.
• Limitation of Liability: To the fullest extent permitted by law, Lovemakingtoy.com is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or the purchase of our products. This includes, but is not limited to, loss of profits, data, or goodwill.
• Indemnification: You agree to indemnify and hold Lovemakingtoy.com harmless from any claims, damages, or expenses arising from your use of the website or any violation of these Terms and Conditions.

Governing Law and Dispute Resolution

• Governing Law: These Terms and Conditions are governed by the laws of India. Any disputes arising from your use of the website or purchase of our products will be subject to the exclusive jurisdiction of the courts in Bangalore, India.
• Dispute Resolution: If you have any disputes or concerns, we encourage you to contact our customer support team first. We will work with you to resolve the issue amicably. If a resolution cannot be reached, the dispute may be settled through arbitration in accordance with Indian law.

Changes to Terms and Conditions

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