Frequently Asked Questions (FAQ)

Welcome to our Sex Toy Shopping FAQ. This section answers the most common questions about ordering adult toys online, covering safe payment options, discreet packaging, delivery times across India, privacy protection, product safety, returns, and refunds. Whether you’re a first-time buyer or looking for help with an existing order, you’ll find straightforward information here to make every step of your shopping experience clear and worry-free.

Ordering & Payments

How can I place an order on your website (www.lovemakingtoy.com)?

Placing an order is simple. Browse all our products, add your selected items to the cart, and proceed to checkout. Fill in your delivery address details, select your preferred payment option, and confirm your order. You’ll get a confirmation call from our dispatch and confirm for shipped.

What payment methods do you accept?

We accept all UPI, net banking, and selected wallet services. This ensures a safe, flexible payment process for every customer.

Is payment for adult toys secure on your site?

Absolutely — we protect every payment with advanced encryption and trusted gateway partners to keep your details safe.

Do you offer cash on delivery (COD) for sex toys?

Currently, we offer COD in selected cities. At checkout, if COD is available for your pin code, the option will appear automatically.

Are there any hidden charges in my order total?

No. All prices are final and include applicable taxes. Any delivery charges will be clearly shown before you confirm your order.

Shipping & Delivery

Do you offer same-day sex toy delivery in my city?

Same-day delivery is available in selected cities. Check the product page or enter your pin code at checkout to see if this option is available in your area.

Which cities in India do you deliver to?

We deliver across most major cities, including Delhi, Mumbai, Bangalore, Kolkata, Pune, and Hyderabad. Many smaller towns are also covered — check your pin code at checkout for availability.

How long does delivery usually take?

Standard delivery usually takes 2–5 working days depending on your location. Express options may be available for faster service.

Is your packaging discreet for adult products?

Absolutely. All packages are plain, without branding or product details visible, ensuring complete privacy during delivery.

How can I track my order after purchase?

Once your order is dispatched, you’ll receive a tracking link by SMS or email. Use it to check the live status of your shipment anytime.

Do you offer express delivery for urgent orders?

Yes. Express delivery is available in selected locations for an additional charge. Availability will be shown at checkout.

Privacy & Security

Will anyone know what I ordered from your website?

No. We value your privacy. Neither the delivery agent nor anyone viewing the package will know what’s inside. For more details you can visit our privacy policy page.

How do you keep my personal information safe?

All customer information is stored securely and used only for order processing. We never sell or share your details with any third party.

Do you share customer details with anyone?

No. We operate with strict confidentiality. Your data remains private and protected.

Returns & Refunds

What is your return policy for adult toys?

Because of the intimate nature of these items, we’re unable to take back any product that has already been handled or tried. If an item is defective or damaged on arrival, we will replace it or issue a refund. Please Read our Delivery and Return Policy for better help.

Can I return a product if it is defective?

Yes. If you receive a defective item, contact us within 48 hours of delivery with photos or a short video. We’ll arrange a replacement or refund.

How long does it take to process a refund?

Refunds are usually processed within 5–7 working days after the returned product is received and inspected.

Product Information & Care

Are your sex toys safe and body-friendly?

Yes. All products are made from high-quality, body-safe materials and sourced from trusted manufacturers.

How do I clean and store my sex toys properly?

Always clean your toy with mild soap or a recommended toy cleaner before and after use. Choose a storage spot that’s cool, moisture-free, and out of direct Sunlight.

How can I choose the right sex toy for beginners?

Start with smaller, simpler products such as bullet vibrators or soft silicone toys. You can explore advanced options once you’re comfortable.

How to clean your sex toys?

Most toys can be cleaned with warm water and mild, unscented soap or a dedicated toy cleaner. Ensure the toy is fully dry before storage. Check if your toy is waterproof before washing.

How to store your sex toys safely?

Store toys in a cool, dry place, preferably in a clean pouch or box to protect them from dust and damage. Keep them away from direct sunlight and out of reach of children.

Understanding Sex Toys

What are sex toys?

Sex toys are intimate products designed to enhance pleasure, explore fantasies, and support sexual wellness. They come in many types, from vibrators and dildos to couples’ toys and massagers, each serving different preferences.

Why do people use sex toys?

People use sex toys to explore their sexuality, increase pleasure, build intimacy with partners, or address concerns such as low libido or difficulty reaching orgasm. They’re tools for enjoyment and discovery, not replacements for partners.

Are sex toys only for solo play? Can I use them with a partner?

Sex toys can be enjoyed alone or with a partner. Many couples use them to add variety, intimacy, and fun to their sex life.

What are some options for toys?

Options include vibrators, dildos, penis rings, butt plugs, strokers, anal beads, and more. Some are designed for external stimulation, others for penetration, and many are made for couples to enjoy together.

What’s the benefit of using sex toys?

Sex toys can boost pleasure, improve confidence, help partners communicate about intimacy, and even relieve stress. Some can also aid in sexual health by increasing blood flow or strengthening pelvic muscles.

Talking About Sex Toys With a Partner

How can I bring up sex toys for the first time with a partner?

Choose a comfortable, private moment. Be honest, open, and non-pressuring. Share that you’re curious about trying something new together and ask for their thoughts. Listening is as important as suggesting.

Does the use of sex toys ruin relationships?

No. When introduced with respect and communication, sex toys often strengthen relationships by building trust and expanding intimacy. Problems usually arise only if partners avoid discussing feelings or needs openly.

Where can I buy sex toys?

You can safely buy sex toys online from trusted, discreet retailers like Lovemaking Toy, which provide privacy, safe payment options, and secure delivery.

Adult toys buying — can customers face legal action in India?

No. Buying sex toys for personal use is not illegal in India. However, public display or sale of obscene material is restricted. Always purchase from reputable online stores that respect privacy and comply with regulations.

Can I become addicted to a vibrator? Can you use too much?

Vibrators are safe when used responsibly. While frequent use may lead to temporary desensitization, it doesn’t cause addiction. Taking breaks and varying stimulation methods keeps things balanced.

Location-Specific Questions

Do you offer discreet sex toy delivery in Delhi, Mumbai,Pune, Bangalore, Chennai, Hyderabad and Kolkata?

Yes. We provide discreet and secure delivery in all major cities, ensuring privacy from checkout to doorstep.

Is same-day delivery available in Pune,Delhi, Mumbai, Bangalore, Chennai, Hyderabad and Kolkata?

In select areas, yes. Enter your pin code during checkout to see if same-day delivery is available for your location.

Do you deliver to smaller towns or rural areas?

We deliver to many smaller towns through reliable courier partners. Delivery times may vary depending on location.

Support

How can I contact your customer care team if I have an issue?

You can reach us via phone, whats’App, email, or live chat. Our support team is available Monday to Saturday, 10 AM to 6 PM, ready to help with any concerns.

Still Have Questions?

We’re here to help. If you didn’t find the answer you were looking for, feel free to reach out to our customer care team for quick assistance. Whether it’s about choosing the right product, understanding delivery options, or checking an order status, our team is ready to guide you. Your privacy and comfort are always our top priority, so you can shop with confidence at Lovemaking Toy.